It may be well into summer but at last we can say we are open! What a delight to be welcoming back holiday guests to Coombe Mill from 4th July. It is a brave new world we are entering into, but we have your health and safety in mind for your 2020 visit.
Follow the signs from the car park to reception. Inside reception take the key from the board with your property name on it and your booking surname above. Only one family in reception at any one time please.
Write any children’s names on the paper provided for tractor rides. Please take care to make this legible as it is used to write their certificates for helping out. (These will be written mid week so they are left for 72 hours).
If you know where your accommodation is you may go straight there. If you are not sure, follow the You Tube video sent to you by email prior to arriving. If you can’t access this ring the bell on the front of the reception door and we will instruct you there.
When you enter the property you can sign into the WiFi (code in the information booklet and on the access point on the wall). Here again you will be able to watch the You Tube video for where things are inside your property. There will also be everything you need inside the information booklet. Any problems with this and we can do a socially distant showing in with one family member.
All families are welcome to meet in the car park at 9am for the tractor ride to feed the animals. We request you stand in family groups with social distancing to wait for the tractor. The trailer can take two families at a time on each trip to the farm and 2 other families on the return journey. This will change each day. All other parties will easily keep up by walking at a safe distance behind the trailer. The tractor returns at approximately 10.30am each morning. The tractor runs every day except Saturday.
The above are all open for you to use. Please respect social distancing between families and use the anti bacterial spray and disposable wipes provided between usages.
Please help yourself to any of the above for the week but leave in your accommodation for us to clean before returning.
The above are deemed too difficult to manage effective cleaning and social distancing.
Due to difficulty in keeping toys fully cleaned between visits only some toys will be provided in toy baskets and playrooms. These will be swapped weekly to allow a week of no use.
Remember that most visitor attractions will be observing new rules. Please ring and check if you need to book before turning up to places. Beaches and Bodmin Moor are always available to explore and enjoy.
Please ensure you are out of your accommodation by 9am on departure day. Place keys in the box in reception marked for disinfection. Do Not Lock your property to allow access for cleaning.
If you feel unwell in the days leading up to your stay. Please do not come on holiday. You should insure yourselves against this possibility, some of the most respected insurers are now offering COVID-19 insurance, reflecting the much improved insurance risk.
In the unlikely event you feel unwell during your stay, you should follow government guidance and leave Coombe Mill for home immediately. Book a test near to your home by phone and inform us you have left by phone. We will then handle any NHS track and trace enquiries.
We have a beautiful little fawn being looked after by our deer herd. Just the one this year, that we have discovered, but adorable and healthy.
We have another two baby guinea pigs this month with some stunning markings taking us up to 11 in the guinea pig house now. Without visitors these past few months they are very timid and shy. I think they will be quite a challenge for the children to pin them down for a cuddle, but for the patient ones they will come out.
Sally the Pig is definitely starting to look pregnant. She is due later in July so if you are staying you might be treated to the arrival of piglets during your stay.
If you have been holding off booking with the uncertainly of Covid-19 and now feel ready for a holiday with us, we still have a smattering of properties over the summer period and good availability into the autumn, do take a look at our availability chart and give the family something to look forward to.